Riverside Family Medicine • Wilmington
Practice Command Center
LM
Practice Command Center
Live operational view of today’s practice, patient flow and exceptions.
Tuesday, September 29, 2026
Practice pulse: Today is operating within capacity. Three exceptions need attention before the afternoon session.
AppointmentsToday
42
Checked InLive
8
Avg. Wait+6 min
18m
No-shows2 today
4.8%
Incomplete IntakeNeeds action
5
Open Tasks7 overdue
24
Live Patient Flow
Next patients moving through today’s practice
1:30 PM
Maria JohnsonAnnual physical • Returning patient
Dr. WilsonRoom 3
With Provider
1:45 PM
David ChenFollow-up • Hypertension
Dr. PatelWaiting Room
Waiting 22m
2:00 PM
Emma LewisNew patient • Intake 80%
Dr. WilsonArriving
Missing insurance
2:15 PM
Robert HayesMedication review
Dr. AhmedConfirmed
Confirmed
2:30 PM
Olivia MartinSame-day sick visit
Dr. PatelConfirmed
Confirmed
Needs Attention
Exceptions surfaced by the practice
2 patients waiting over 20 minutes
Dr. Patel’s afternoon schedule is running behind.
3 upcoming visits have incomplete intake
Insurance card or consent information is missing.
4 follow-ups remain unscheduled
Patients completed visits in the past 48 hours.
Room 2 becomes available at 2:10 PM
Potential capacity for one same-day appointment.
Provider Load
Current schedule utilization
Today's Work Queue
Practice-wide tasks requiring completion
Verify insurance for Emma Lewis
Front Desk • Due before 2:00 PM
Review refill request — Kevin Ross
Clinical • Assigned to Dr. Ahmed
Call back patient regarding referral
Care coordination • Due today