Riverside Family Medicine • Wilmington

Intake & Check-In

LM

Intake & Check-In

Prepare patients before arrival, resolve missing information, and move them into the practice flow.

Tuesday, September 29, 2026
Today’s intake42
Complete31
Incomplete5
Insurance review3
Arrived8

Intake Queue

Track pre-visit readiness and missing information before arrival

Time
Patient
Provider
Readiness
Insurance
Status
1:30 PM
Maria JohnsonAnnual physical
Dr. Wilson
100%
Verified
Ready
1:45 PM
David ChenHypertension follow-up
Dr. Patel
100%
Verified
Ready
2:00 PM
Emma LewisNew patient • Annual physical
Dr. Wilson
80%
Card missing
Action needed
2:15 PM
Robert HayesMedication review
Dr. Ahmed
60%
Pending
Incomplete
2:30 PM
Olivia MartinSame-day sick visit
Dr. Patel
100%
Verified
Ready

Missing Information

Items likely to block check-in

5 patients
Emma Lewis — Insurance card

Arrives in 34 minutes.

Robert Hayes — Medical history

Two intake sections incomplete.

James Turner — Consent signature

Can be completed at front desk.

Automation Status

Routine intake actions handled automatically

18 reminder nudges sent

Patients with incomplete intake received reminders.

29 eligibility checks completed

Coverage responses attached to today’s appointments.

31 completed forms attached

No front desk re-entry required.

Arrival & Check-In Board

Move patients from arrival through front-desk readiness

Open full patient flow →
Expected Soon3
Emma Lewis2:00 PM • New patient
Needs info
Dr. Wilson•80% intake
Review
Robert Hayes2:15 PM • Returning
Expected
Dr. Ahmed•60% intake
Arrived2
Sophia GreenArrived 7m ago
Front desk
Insurance verified•Forms complete
Checked In2
James TurnerChecked in 4m ago
Checked In
Dr. Ahmed•Rooming next
Ready to Room2
Nina ClarkReady 3m ago
Ready to Room
Dr. Wilson•All pre-visit items complete
Fictional data • Mid-fi prototype