Riverside Family Medicine • Wilmington
Intake & Check-In
LM
Intake & Check-In
Prepare patients before arrival, resolve missing information, and move them into the practice flow.
Tuesday, September 29, 2026
Today’s intake42
Complete31
Incomplete5
Insurance review3
Arrived8
Intake Queue
Track pre-visit readiness and missing information before arrival
Time
Patient
Provider
Readiness
Insurance
Status
Missing Information
Items likely to block check-in
Emma Lewis — Insurance card
Arrives in 34 minutes.
Robert Hayes — Medical history
Two intake sections incomplete.
James Turner — Consent signature
Can be completed at front desk.
Automation Status
Routine intake actions handled automatically
18 reminder nudges sent
Patients with incomplete intake received reminders.
29 eligibility checks completed
Coverage responses attached to today’s appointments.
31 completed forms attached
No front desk re-entry required.
Arrival & Check-In Board
Move patients from arrival through front-desk readiness
Expected Soon3
Emma Lewis2:00 PM • New patient
Needs infoRobert Hayes2:15 PM • Returning
ExpectedArrived2
Sophia GreenArrived 7m ago
Front deskChecked In2
James TurnerChecked in 4m ago
Checked InReady to Room2
Nina ClarkReady 3m ago
Ready to Room