Riverside Family Medicine • Wilmington
Staff & Practice
LM
Staff & Practice
Manage providers, staff coverage, workload, roles, and operational practice structure.
Tuesday, September 29, 2026
Providers today4All currently on site
Clinical staff72 nurses • 5 MAs
Front desk41 lunch coverage gap
Billing team32 active • 1 remote
Open shifts1MA coverage • Friday
Workload alerts2Provider / front desk
Staff Directory
Providers and operational team members across the practice
Staff Member
Role
Department
Status
Schedule
Workload
RP
Dr. Ravi Patelravi.patel@practice.test
Physician
Primary Care
On Site
8:30–5:30
12 / 12
›
AM
Alicia Moorealicia.moore@practice.test
Medical Assistant
Clinical
On Site
7:30–4:00
6 rooms
›
JB
Jordan Brooksjordan.brooks@practice.test
Receptionist
Front Desk
On Site
8:00–4:30
Busy
›
KL
Karen Leekaren.lee@practice.test
Billing Specialist
Billing
Remote
8:00–4:00
Normal
›
Roles & Access
Operational permissions by staff role
Physician4 users
Clinical documentation, patient history, orders, messages, and care-plan access.
Clinical VisitsPatientsOrdersMessages
Medical Assistant5 users
Rooming, vitals, intake review, tasks, and provider handoff workflows.
RoomingVitalsTasks
Front Desk4 users
Scheduling, registration, check-in, communications, and patient balances.
SchedulingCheck-InPayments
Provider Workload
Current schedule pressure
Dr. Wilson11 / 13 visits
Dr. Patel12 / 12 visits
Dr. Ahmed9 / 12 visits
Dr. Brooks7 / 10 visits
Coverage Alerts
Staffing issues requiring attention
Front desk lunch coverage gap
12:30–1:00 PM has only one receptionist scheduled.
Friday MA opening
One clinical support shift remains unassigned.
Weekly Coverage
Typical provider availability
MonTueWedThuFriSatSun